Commercial
Health Check

Find the hidden commercial risks costing you margin before they become six-figure disasters.

Independent diagnostic that identifies exactly where you're exposed.

Book 30-minute Introduction Session
More Information

Main Contractors
Subcontractors
Specialist Trades
New build
Refurbishment
Infrastructure
National & Regional

30+ Years Construction Commercial Experience

The Problem You’re Sensing

Your margin's eroding.

Projects that should make money don't.

Cash flow's unpredictable.

Variations aren't being recovered.

Final accounts take months and always disappoint.


You know something's wrong.
You just can't pinpoint what.

Your team says everything's under control.
Your systems look reasonable.
But the P&L doesn't lie.

Typical symptoms:

Margin erosion with no obvious cause

Cash flow forecast never matches reality

Final accounts consistently worse than forecast

Variations submitted but not recovered

Payment applications regularly challenged

Claims taking too long to prepare

Commercial decisions made on instinct not data

Team firefighting, not managing risk

The real problem

You're treating symptoms, not diagnosing the disease.

What The Health Check Delivers

Independent Commercial Audit

Forensic review of your commercial function, systems, processes and capability.
Not a generic report. A quantified diagnosis specific to your business.

What’s Assessed

Commercial Capability

Team structure and skill levels

Decision-making authority and escalation

Capacity vs workload analysis

Training and development gaps

Role clarity and accountability

Systems & Processes

Contract administration procedures

Change control and variation management

Payment application accuracy

Cash flow forecasting reliability

Claims preparation and management

Document control and evidence retention

Final account processes

Current Project Performance

Sample project commercial reviews

Risk and opportunity identification

Forecast accuracy assessment

Payment cycle efficiency

Variation recovery rate

Claims position analysis

Strategic Commercial Position

Contract strategy and risk appetite

Procurement approach

Subcontractor management

Client relationship management

Commercial policy effectiveness

Investment

Three Tiers Based On Business Complexity

Essential
Health Check

£2,995

Single project deep-dive

Commercial process review

Team capability assessment

Quantified findings report

Priority action plan (top 5 actions)

60-minute review session

Ideal for:
Single-site contractors and subcontractors, £5-20m turnover, 1-3 live projects

pability needed but cant justify full-time hire

Standard
Health Check

£7,950

Three project deep-dives

Full commercial systems audit

Team capability and capacity analysis

Quantified findings report

Priority action plan (top 10 actions)

Implementation roadmap (phased)

90-minute review session

Ideal for:
Multi-site contractors and subcontractors, £20-50m turnover, 3-8 live projects

pability needed but can't justify full-time hire

Comprehensive
Health Check

£12,950

Full portfolio review

Complete commercial systems audit

Team capability and capacity analysis

Strategic commercial position assessment

Quantified findings report

Priority action plan (top 15 actions)

Implementation roadmap (6-month phased)

Two 90-minute sessions (findings + implementation planning)

Ideal for:
Main contractors, £20m+ turnover, 8+ live projects

pability needed but can't justify full-time hire


Compare to

Cost of inaction: Margin erosion continuing, opportunities missed, risks unmanaged

Full commercial director hire: £150k+ salary for capability you may only need temporarily

Generic consultancy: £15-25k for general reports that don't quantify findings or prioritise actions



What You’re Actually Buying

Visibility of exactly where you're exposed

Quantified commercial risks and opportunities

Prioritised action plan you can implement immediately

Independent perspective without political bias

Benchmark against best practice

Who This Is For

Main Contractors

£5m+ turnover, growing businesses

Experiencing margin erosion without clear cause

Cash flow unpredictable despite forecasting

Final accounts consistently disappointing

Taking on more complex work

Commercial function feels chaotic

Subcontractors

3m+ turnover, growing businesses

Variations not being recovered

Payment applications regularly challenged

Claims taking too long to prepare

Commercial team overwhelmed

Systems not keeping pace with growth


Your Situation:

You know something's wrong commercially

You can't pinpoint the specific causes

You need independent diagnosis

You want quantified findings, not vague observations

You need actionable recommendations, not generic advice

You value implementation roadmap over theoretical reports


What Clients Say

  • Matt's pragmatic, professional and detailed approach instils confidence in the senior team, enabling us to quickly understand complex issues and make informed decisions. Matt is an invaluable commercial asset to the business, known for his intelligence, integrity and reliability.

    Matt Hiley
    EXECUTIVE DIRECTOR
    Novus Property Solutions

  • Matt's management skills, in-depth understanding of complexities and his results-oriented approach make a positive impact on our operations. He demonstrates resilience and agility towards all challenges, manoeuvring projects towards a successful completion.

    Richard Carmichael
    MANAGING DIRECTOR
    EQUANS

  • Working with Matt has been invaluable to our company; his understanding of UK construction and his commercial support is impeccable, even more so when it comes to challenging projects where his strategies have mitigated potential risks. His practical advice is always direct, tailored to our needs, and incredibly effective.

    Jake Clarke
    MANAGING DIRECTOR
    Enviroply Roofing

  • Matt's expertise has assisted us in mitigating significant project risks, resulting in a high level of client satisfaction and improved profits. He is a highly credible professional with excellent communication skills.

    Stewart Quinn
    COMMERCIAL DIRECTOR
    Slingco Limited

Typical Findings Examples

Subcontractor
£12m Specialist

Assessment scope: Standard Health Check, three projects reviewed

Key findings

  • £340k in variations submitted 3-6 months ago with no active pursuit strategy

  • Payment application process taking 21 days internal prep vs 7-day contract requirement

  • No systematic final account preparation - last 4 projects settled 12-18 months post-completion

  • Commercial manager capacity 55% of workload - decisions delayed, risks missed

  • Contract review identifying 35% of commercial risks pre-signature


Priority actions

  1. Implement variation pursuit tracker - potential recovery £180k+ over 6 months

  2. Streamline payment application process - improve cash flow by 14 days

  3. Assign resource to final account preparation - accelerate settlement on 3 projects

  4. Recruit additional commercial support - eliminate capacity bottleneck

  5. Enhance pre-contract review process - catch 80% of risks before signature


Client outcome

Implemented actions 1-3 within 60 days, recovered £127k in variations, improved cash flow by 10 days, settled 2 final accounts within 4 months

Main Contractor
£45m Regional Builder

Assessment scope: Comprehensive Health Check, portfolio review

Key findings

  • Cash flow forecasting accuracy 68% (industry best practice 85%+)

  • Variation recovery rate 62% of submitted value (should be 85%+)

  • Final accounts averaging 7% below forecast outturn

  • Commercial team structure: 1 CD, 2 CM, 4 QS for 12 projects - understaffed by 2 FTE

  • No formal contract strategy process - commercial risks assessed inconsistently

  • Claims preparation averaging 6 weeks (should be 2-3 weeks)

  • Document retention inconsistent - evidence gaps on 40% of variations


Priority actions

  1. Implement weekly cash flow discipline - improve forecast accuracy to 90%+

  2. Systematic variation pursuit process - target 80%+ recovery rate

  3. Final account strategy from project start - eliminate 7% margin leakage

  4. Recruit 1 Senior QS + 1 QS - restore capacity to workload

  5. Contract review procedure - catch risks pre-signature

  6. Claims preparation framework - reduce prep time to 3 weeks

  7. Document control system - eliminate evidence gaps


Client outcome

Implemented phased over 6 months, forecast accuracy improved to 88%, variation recovery increased to 79%, final accounts within 3% of forecast, hired 2 QS roles, reduced claims prep to 3.5 weeks average

Subcontractor
£7m Fit-Out Specialist

Assessment scope: Essential Health Check, single project focus

Key findings:

  • £2.8m project: forecast outturn £2.65m (margin 5.4%)

  • Identified £180k in missed variation opportunities (work done, not claimed)

  • Payment application errors costing 18-day cash flow delay

  • No active final account strategy - likely to settle below forecast

  • Commercial manager working on 4 projects simultaneously - this project under-managed


Priority actions:

  1. Immediate variation claim submission - £180k potential recovery

  2. Correct payment application errors - accelerate cash flow

  3. Implement final account preparation now (not post-completion)

  4. Allocate dedicated QS time to this project - 2 days/week minimum

  5. Weekly commercial review meetings - catch future issues early


Client outcome

Submitted £180k variation claim within 2 weeks, corrected payment applications (recovered 12-day delay), implemented final account tracking, forecast outturn increased to £2.78m (margin 7.1%)

How The Assesment Works

Step 1

Scoping Call
30 minutes, free

Understand your commercial situation

Identify key pain points and symptoms

Confirm appropriate assessment tier

Agree project sample for review

No obligation, no pitch

Step 2

Information Gathering
(you provide)

Project commercial data (sample projects)

Current commercial processes documentation

Team structure and capability info

Recent financial performance data

Any existing reports/audits

Data handled confidentially, Non-Disclosure Agreements as standard, returned or destroyed post-assessment

Step 3

Assessment
1-6 weeks depending on tier

Forensic review of commercial function

Project sample deep-dive

Systems and process analysis

Team capability assessment

Benchmark against best practice

Step 4

Findings Report Delivery

Quantified findings with £ values

Priority action plan (ranked)

Implementation roadmap (phased)

Quick wins identified

Resource requirements outlined

Step 5

Review Session

Present findings and answer questions

Prioritise actions based on your constraints

Clarify implementation approach

Identify support requirements (if needed)

No obligation for ongoing work

What Happens After The Assessment?

Three Options:

Option 1
Implement Yourself

You have the capability and capacity. The findings report and action plan give you the roadmap. No further support needed.

Option 2
Selective Support

You implement most actions internally but need specialist support on specific items (e.g., complex claims, contract negotiations, process design). Scope specific project work as needed.

Option 3
Implementation Partnership

You want ongoing support to implement the recommendations. Consider Commercial Director On Demand retainer for implementation oversight and team mentoring.

No pressure to continue working together. The assessment stands alone as complete deliverable.

FAQs

  • Essential: 1-2 weeks from information receipt to delivery

    Standard: 2-3 weeks

    Comprehensive: 4-6 weeks

    Timeline depends on information availability and complexity.

  • Typical requirements:

    • Project commercial data (CVRs, forecasts, variation logs)

    • Recent payment applications

    • Contract documents (sample)

    • Team structure info

    • Commercial process documentation (if exists)

    Detailed list provided after scoping call.

  • Yes. All information handled confidentially. Returned or securely destroyed post-assessment. No client details shared without permission.

    Confidentiality is of utmost importance. We will enter into a formal joint Non-Disclosure (NDA) Agreement for all Health Checks to project your information and for your peace of mind.

  • You control disclosure. Findings delivered to you. You decide what to share, when, and with whom.

  • That's the point. Independent assessment identifies issues you might miss internally or avoid addressing. Findings are delivered professionally with solutions, not blame.

  • No. You receive findings and recommendations. Implementation is your choice. No obligation for ongoing work.

  • Yes, if you want support. Can be project-specific work or Commercial Director On Demand retainer for ongoing implementation. But assessment stands alone as complete deliverable.

  • Independent perspective without internal politics or bias. Benchmarked against best practice. Quantified findings with £ values. Honest assessment without career risk for assessor.

  • Findings are evidence-based. We discuss disagreements in review sessions. If methodology or conclusions are genuinely flawed, we address it together. But most "disagreements" are uncomfortable truths.

Next Steps

Ready to diagnose what's costing you margin?

Option 1

Book a Scoping Call

https://calendly.com/matt-lockett/30m

Discuss your situation, confirm appropriate tier, agree scope

Option 2

Call Direct

07545 533968

If you need assessment started this month, call now

Option 3

Email Enquiry

matt.lockett@norcross.uk

Brief outline of symptoms, I'll respond within 24 hours